Yes, every AMCOLÉA jade piece is crafted from natural Grade A jade, valued for its beauty, durability, and unique character. Because jade is a natural gemstone, each piece features its own distinct color, translucency, and natural variations, making every item one of a kind.
Each piece of natural jade is unique, so slight variations in color, pattern, and translucency are to be expected. We photograph our jewelry as accurately as possible, but differences in lighting and screen settings may result in minor variations in appearance.
We recommend measuring your hand before placing an order. Our Sizing Guide provides step-by-step instructions to help you find the best fit. If you need assistance, we're happy to help you select the right size before you purchase.
Our jade bangles include an individual certificate of authenticity verifying the natural jade material. Due to the nature of our smaller jade jewelry pieces, such as pendants and charms, individual certificates are not included. However, all AMCOLÉA jade jewelry is carefully sourced and crafted using natural jade, and we're happy to answer any questions about the materials used in our collections.
Each necklace includes a coordinating chain. The chains and bails on our necklaces are crafted in your selected metal: 18k yellow gold or sterling silver.
To preserve its natural beauty, avoid exposing your jade to harsh chemicals, perfumes, or extreme temperatures. Clean gently with a soft cloth and mild soap when needed, and store your jewelry separately to help prevent scratches.
Yes, jade is a durable gemstone that is suitable for everyday wear. However, we recommend removing your jewelry before strenuous activities or situations where it may experience strong impact to help preserve its beauty for years to come.
We currently ship within the United States. We look forward to expanding our shipping destinations in the future.
If your order has not yet been processed or shipped, we'll do our best to accommodate any changes or cancellation requests. Please contact us as soon as possible after placing your order.
Once an order has been shipped, it can no longer be modified or cancelled. If you no longer wish to keep your order after it has been shipped, you may return it to us in its original, unworn condition within 14 days of delivery.
Once we receive and inspect the returned item, a refund will be issued to your original payment method. Please note that return shipping costs are the responsibility of the customer unless the item arrived damaged or was sent in error.
Absolutely! Our jewelry makes a meaningful gift for birthdays, anniversaries, weddings, and other special occasions. Pricing information is never included inside the package.
If you have any questions before or after your purchase, we're here to help. Visit our Contact Us page, and we'll respond as soon as possible.