Last Updated: July 2026
At AMCOLÉA, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or otherwise interact with us.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you use our website or place an order, we may collect the following information:
Personal Information
Name
Email address
Phone number
Billing address
Shipping address
Payment Information
Payments are securely processed through trusted third-party payment providers. AMCOLÉA does not store your credit or debit card information on our servers.
Order Information
Products purchased
Order history
Shipping details
Transaction information
Device & Website Information
We may automatically collect certain information when you visit our website, including:
IP address
Browser type
Device information
Pages viewed
Referring website
Date and time of your visit
This information helps us improve our website and customer experience.
2. How We Use Your Information
We use your information to:
Process and fulfill orders.
Process payments.
Arrange shipping and delivery.
Provide customer support.
Respond to inquiries.
Send order confirmations and shipping updates.
Improve our website, products, and services.
Detect fraud and enhance website security.
Comply with applicable legal obligations.
With your consent where required by law, we may also send promotional emails about new collections, exclusive offers, and company updates. You may unsubscribe at any time using the link included in our emails.
3. Sharing Your Information
We do not sell your personal information.
We may share limited information with trusted third-party service providers only as necessary to operate our business, including:
Payment processors
Shipping carriers
Website hosting providers
Analytics providers
Marketing service providers
These providers receive only the information necessary to perform their services and are expected to protect your information.
We may also disclose information if required by law or to protect our legal rights.
4. Cookies & Similar Technologies
Our website may use cookies and similar technologies to:
Remember your preferences.
Improve website performance.
Understand how visitors use our website.
Support website functionality.
Measure marketing effectiveness.
You can control or disable cookies through your browser settings. Please note that some features of the website may not function properly if cookies are disabled.
5. Data Security
We use commercially reasonable administrative, technical, and physical safeguards, including SSL (Secure Socket Layer) encryption, to help protect your personal information during transmission.
While we strive to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Your Privacy Choices
Depending on where you live, you may have certain rights regarding your personal information, including the right to:
Request access to your personal information.
Request correction of inaccurate information.
Request deletion of eligible personal information.
Opt out of certain marketing communications.
Request information about how your data is used, where applicable under law.
To exercise these rights, please contact us using the information provided below.
7. Data Retention
We retain personal information only for as long as necessary to:
Fulfill orders.
Provide customer service.
Meet legal, tax, and accounting obligations.
Resolve disputes.
Enforce our agreements.
When information is no longer required, it will be securely deleted or anonymized where appropriate.
8. Third-Party Links
Our website may contain links to third-party websites or services. AMCOLÉA is not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.
9. Children's Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to delete the information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, technology, or legal obligations.
The updated version will be posted on this page with the revised "Last Updated" date.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please visit our Contact Us page. We're happy to assist with any privacy-related questions or requests.